Employee Experience

MediaTek values employee experiences and strives to help each employee enjoy their work. Employees derive positive experiences from different things, so we are active in communicating with our employees as we seek to understand their motivations through a variety of channels. We provide benefits that exceed legal compliance requirements and aim to take care of the physical and mental health, and the work-life balance. We have established an inclusive workplace that allows each employee to fully shine and grow on the international stage.

Employee communication

To maintain an open and fair communication environment, MediaTek promotes its "Global Communication Guidelines" and its "5C Model" to employees, which is composed of "Common language", "Consider others", "Clarify and Rephrase", "Clarify understanding", and "Concise content". This helps to ensure effective communication between employees during inter-region and cross-language team meetings, written correspondence, and phone calls.

Employee survey and ombudsman service

Starting from 2004, MediaTek has commissioned a consulting company to conduct periodic employee survey and make improvement, according to the results. The latest global employee survey was completed in 2019, and the upcoming one is scheduled in 2021.

Based on analysis of the results of the employee survey, improvement programs are underway:

  • For the company as a whole, the main focus is optimization of global communication, increase in employees’ identification with corporate goals and mission, invigoration of two-way communication, and consolidation of the talent tool via attractive compensation package.
  • Four dimensions for all business and functional units to focus their effort on are communication, career development, management, and team cooperation. To obtain timely feedback from employees, BU’s/FU’s are provided the pulse survey, a tool where relevant questions can be selected and survey results analyzed for adjustment.

To create a fair and just workplace, Ombudsman Service is dedicated for employees to voice their complaints. In 2020, 5 complaints were filed through the system and, through a designated process, were all handled and closed.

Benefits Policies

MediaTek provides benefits that exceed legal compliance requirements, including a total of 19 vacation days in addition to legally required personal leave, sick leave, marriage leave, and pregnancy check-up leave. Such is designed to increase the flexibility for employees to optimize their work-life balance. Additionally, we also provide one day of paid volunteer leave each year, encouraging our employees to give back to the society. For employees with pregnant spouses, we also provide paternity leave that exceed legal requirements.

Establishment of a Healthy Workplace

We have established visions, goals, and directions for a healthy workplace and offer a "Workplace for you" program with physical and mental health as the main focuses.

Workplace for You

With high regard for a safe and suitable workplace, MediaTek put forth two measures for the usage of office and public area in the company in 2020, in the hope of creating an even better workplace: 

  1. Comprehensive replacement of office chairs in Hsinchu offices with ergonomic ones, totaling 4,550, for comfort and health of employees. The next step is to replace the old chairs in the Taipei offices in 2021.
  2. Comprehensive ban on indoor smoking. The smoking area was moved outdoors completely in February, 2021.

Physical and mental care

Health checks and management

Every year, each employee is entitled to 6,500 NTD in health check expenses and a half day of health-check leave, exceeding legal compliance requirements. Middle managers and above can enjoy 15,000 NTD in health check expenses and a full-day leave. Apart from physical health, MediaTek values the mental health of our employees. When employees are undergoing health checks, they can fill out a self-reported survey on moods and feelings. This enhances the awareness of each employee and helps them to better understand their mental state. Additionally, psychologists at the wellness center provide subsequent care and follow-up on employees at risk and transfer potential high-risk cases for professional assistance. In 2020, 96% of employees applied for health check subsidies, and total health check expenses were 56.95 million NTD.

Employee assistance program

To build a healthy workplace environment, the Company provides comprehensive internal and external employee assistance programs (EAP). In terms of external programs, MediaTek collaborates with Newmind EAP Consultant Co. so that our employees can undergo stress-free, private and professional psychological and legal counseling and consultation. Fees for up to three hour-long sessions are borne by the Company. In terms of internal employee assistance programs, we have formulated the "Level 1, 2, 3 mental health prevention program."

Workplace health and safety

With high regard for employees' safety, the company conducted hazard identification and risk evaluation for critical operation or events with higher potential hazard, in quest for zero disaster at workplace. Since 2015, the company has been holding comprehensive evacuation drills regularly, outperforming peers, to familiarize all the employees with the evacuation routes, assembly sites, and participant count. Fire extinguishing and aid for the injured were also included in the drills that took place at office buildings in Hsinchu, Chupei, and Taipei, with attendance totaling 8,286, up 703 from 7,583 in 2019. To assure environmental safety without any blind spot, the company provides irregular safety reminders to employees and visitors and conducts regular inspection of office, public area, meeting rooms, laboratories, customer offices, and equipment areas for environmental and operational safety.

Maintaining work-life balance

Club activities

There were 63 employee clubs in 2020, including such new ones as the Dance Club, Financial Management Club, with the number of employees attending at least one club exceeding 2,900. The company subsidizes employees for attending those clubs.

Corporate events

As part of MediaTek’s commitment to work-life balance and family bonding, we host and invite employees and their families to our annual Family Day, where activities such as sports days, fetes, concerts, or funfair tours are held. To protect employees from health and safety risks, Family Day was replaced by a virtual thanksgiving party, which attracted nearly 10,000 participants and great feedback.

Benefits and subsidies

To accommodate different needs, we personalized the benefits with a Flexible Benefits plan in 2019, providing combined subsidies for travel expenses, major purchases, entertainment, additional health check items, and/or group insurance for family members. Even amid the pandemic, the overall reimbursement rate hit 97%, an indication of adaptability of the plan.

Family care

MediaTek works to establish a tight-knit network between the Company, its employees and their family members through a range of benefits, activities and communication changes. By promoting family harmony and positivity, we aim to create a virtuous cycle between our employees and their families, thus bringing more positivity into society.

In response to widespread expectation among employees, MediaTek unveiled the in-house preschool project in 2017. The preschool welcomed its second year in 2020 with 135 students and an acceptance rate of 26.1%. The preschool provides a rich, nurturing environment for active learning and interaction. Parents and teachers, on their part, engage in direct, two-way communication to support the students. Major features of the preschool include:

  • Occupying 600 pings (one ping equals 36 square feet) in space, it is the largest such facility in Hsinchu Science Park.
  • It offers extended child care, free of charge, until 8:00 p.m., for employees, when they are at work.
  • The facility was disinfected with ultraviolet germicidal lamp every night, to uphold children's health.
  • It complies with legal requirement in teacher-student ratio and hardware/software, boasting innovative teaching methods, integrating game and learning, to help children explore the worlds of science and art.

Diverse and inclusive workplace

With an aim of building up a diverse and inclusive workplace, MediaTek provides employees of both genders equal opportunities and mandates completion of the Sexual Harassment Prevention training.

Compliance with human rights standards

MediaTek strictly adheres to local laws and regulations and complies with the International Bill of Human Rights, maintaining employee freedom of association and endeavoring to eradicate violation of human rights. We prohibit all discriminatory behaviors during employment, and we do not discriminate against employees based on race, age, gender, sexual orientation, disability, pregnancy, political affiliation, or religion. All employees must sign written labor contracts according to law. Our Work Rules clearly stipulate that there should be no incidence of forced labor, and employee work hours are set in accordance with labor laws. In Taiwan, if we need to terminate employee contracts due to special circumstance, we give advance notice of termination and subsequently provide relevant severance payments according to the Labor Standards Act.

Below are some of the areas included in the company's human-rights policy:

Female employment

MediaTek is committed to creating a friendly and fair workplace for our female employees. In 2020, the proportion of female employees at MediaTek and our global subsidiaries was around 20.8% of all employees. The number of female employees in the R&D/technical departments was 2,734 (19.0%), which is higher than the 13-15% average of female graduates of electronics, electrical engineering, and computer science disciplines in Taiwan. Annual salary ratio is 1:1 for permanent male and female engineering employees.

Women in Tek (WIT) is a community centered on female employees in MediaTek. It is a platform of mutual support for them to learn and grow together. Since its inception in 2015, there has been an increasing amount of activities at MediaTek sites worldwide where career women are encouraged to realize their potential.

In 2020, the pandemic turned most of the WIT activities online, which provided flexibility for WIT communities at different sites to join the same exchanges.

Sexual harassment Prevention

To ensure that employees can enjoy an environment of equality and respect, we established Guidelines of Sexual Harassment in the Workplace, a Sexual Harassment Grievance Response Committee, hotline for prevention of sexual harassment (21999), and grievance reporting email inbox (call21999@mediatek.com) to handle matters of equality in the workplace, all of which according to the Act of Gender Equality in Employment, Regulations for Establishing Measures of Prevention, Correction, Complaint and Punishment of Sexual Harassment at Workplace, Sexual Harassment Prevention Act, and Regulations of Sexual Harassment Prevention. Starting from June 2015, our class for prevention of sexual harassment in the workplace became mandatory for all employees. In 2020, unlawful infringement is combined into the course. Completion rate of new hires was 100%. In 2020, 1 incident of sexual harassment was sent to our grievance reporting inbox, handled, and concluded. Subsequent education across business and functional units have been arranged.